TERMS AND CONDITIONS

Disclaimer

The material provided on this site is provided by way of information only. It is not and does not purport to be legal or other advice. While we endeavor to ensure that the contents of the site are accurate, errors or omissions may occur and we do not accept any liability in respect of them.

Any links provided on the site are provided for your convenience – their inclusion does not imply any approval or endorsement by us. We have no control over the content of those sites and accept no responsibility or liability in respect of them.

Terms of Use

OWNERSHIP OF THE SITE

All intellectual property rights in material contained in this website belong either to Al Abbar or licensor. The material may be reproduced or re-used only for internal, non-commercial purposes.

LINKS

You may create a link to our home page or our newsletters page subject to our linking terms. You must not link to any other pages without our express permission.

Payment Terms

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

United Arab of Emirates is our country of domicile.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies)

Welcome to Sweet Box by Candylicious operated by Retail Is Detail LLC, also the operator of www.sweetboxbycandylicious.com

These terms and conditions outline the rules and regulations for the use of Sweet Box Subscription Website. By accessing this website, we assume you accept these terms and conditions in full. Throughout the site, the terms “we”, “us” and “our” refer to Sweet Box by Candylicious Subscription. We offer this site, including all information and services available from this site to you, the user, conditioned under your acceptance of all terms, conditions, policies, and notices stated here. By visiting Sweet Box by Candylicious Subscription site, and / or purchasing something from us, you engage in our “service” and agree to be bounded by the following terms of service, including those additional terms and conditions and policies reference herein and / or available by hyperlink. If you do not agree to our terms and conditions, then you may not access our website or use our services. Any new service, product or content added to Sweet Box by Candylicious subscription shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service. Your continued use of the website following any updates constitutes as acceptance of those changes. Any violation of any of the terms will result in immediate termination of your services with Sweet Box. You can view the most current Terms of Service at any time on this page.

Products

Subscription boxes will contain at least the quantity of sweet treats and additional items listed in the description. Due to the nature of our product, there is no guarantee that a particular product will be included in a given box, regardless of the products displayed in the image. Excluding any content that may be submitted by Members from time to time, we strive to ensure that the information on the Site is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies, which we may correct without liability. We also reserve the right to limit quantities purchased by Members and to revise, suspend, or terminate an event or promotion at any time without notice (including after an order has been submitted or acknowledged). We do not guarantee that all products described on our Site will be available.

Allergies

If you have food allergies, we recommend that you do not subscribe to Sweet Box as some sweet treats and snacks contain common allergies such as wheat, nuts, and lactose. Since not all products lists all the ingredients, we recommend that you do not subscribe to Sweet Box if you have food allergies or it will be at your own risk.

Shipping

Sweet Box subscription box will be shipped based on the date of customer subscription joining and ship to customer closer to specific dates on a monthly basis within the United Arab Emirates (UAE). 

Risk of Loss

Our subscription boxes are shipped out via a third-party carrier. As a result, title and risk of loss for all products will pass to you upon our delivery to the carrier. You are liable for providing the correct shipping address. All changes to shipping address must be submitted by the last day of each month. Sweet Box is not liable for any lost, stolen, melted, damaged, or destroyed items as a result of the shipping process.

Returns and Refunds

Due to the nature of our product, we are unable to accept returns. Refunds may be issued in rare instances at our discretion. Retail is Detail LLC (Sweet Box by Candylicious) is NOT responsible for any bank fees or overdraft fees. Bank fees are the customers’ responsibility. Any Bank fees must be settled with the customers’ bank. 

Billing

Sweet Box by Candylicious (Retail is Detail LLC) reserves the right to refuse any order placed with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and or billing address provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors. Prices are inclusive of all VAT, levies or duties imposed by taxing authorities. You are responsible for payment of all such taxes, levies or duties.

Subscription Billing

By subscribing to Sweet Box by Candylicious, you agree to pay the listed price at the time of purchase and on a recurring basis to be charged on the 5th of each month for month to month subscriptions. If you sign up for the three-month, six months, or twelve-month plan, you will be charged up front for the duration of your subscription. Sweet Box subscription will automatically bill your credit card provided on the 5th of the month. Subscriptions purchased as a gift are paid for up front and may not be refunded or cancelled. If any fee cannot be charged to your credit card, we may provide you, via email, notice of such non-payment and a contact for you to send your updated payment information to. If such non-payment is not remedied within 7 days after receiving notice of non-payment, we may terminate the subscription or gift. Subscriptions are auto-renewing for each term signed up for. If you wish to cancel, please log in to your account and cancel at any time or email us directly at sweetbox@aaent.me otherwise your subscription will be renewed.

Accuracy of Information

Sweet Box by Candylicious is not responsible if information made available on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting. Any material on this site is at your own risk.

Errors, Omissions and Inaccuracies

Occasionally there may be information on our site or in the service that contains typographical errors, omissions, or inaccuracies that may relate to product descriptions, pricing, promotions, offers, product shipping, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and change or update information or cancel orders if any information in the service or any related website is inaccurate at any time without prior notice; even after you have submitted your order. We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specific update or refresh date applied in the service or any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of service will be reliable or accurate. You agree that from time to time we may remove service for periods of time or cancel the service at any time, without notice to you. You agree that your use, or inability to use the service, is at your own risk. The service and all products delivered to you through the service are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all particular purpose, durability, title, and non-infringement. In no case shall Sweet Box by Candylicious, our directors, employees, affiliates, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement cost, or any other similar damages whether in contract, tort (including negligence), strict liability or otherwise arising from your use of any service or products procured using the service, or for any other claim related in any way to your use of the service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any product (or content) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless Sweet Box by Candylicious and our parent subsidiaries, affiliates, partners, directors, contractors, service providers, subcontractors, suppliers, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these terms of service or the documents they incorporate by reference or your violation of any law of the rights of a third-party.

Severability

In the event that any provision of these terms of service is determined to be unlawful, void, or unenforceable, such as provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be served from these terms of service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These terms of service are effective unless and until terminated by either you or us. You may terminate these terms of service at any time by notifying us that you no longer wish to use our services though no refunds will be issued. If in our sole judgment you fail, or we suspect that you have failed to comply with any terms or provision of these terms of service, we also may terminate this agreement without notice and you will remain liable for all amounts due up to and including the date of termination.

Entire Agreement

Failure of us to exercise or enforce any right or provision of these terms of service shall not constitute a waiver of such right or provision. These terms of service and any policies or operating rules posted by us on this site in respect to the service constitutes the entire agreement and understanding between you and us and governs your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether written or oral between you and us. Any ambiguities in the interpretation of these terms of service shall not be construed against the drafting party.

Changes to Terms of Service

At any time, you can review the most current terms of service on this page. We reserve the right to update, change or replace any part of the terms of service by posting updates and changes to our website. It is your responsibility to check our website for changes periodically. Your continued use of our website or service following the posting of any changes to these terms of service constitutes acceptance of those changes.

Registration and Passwords

In order to access certain services on the Site, you will be required to provide specific information. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity. Any access codes or passwords provided should be safeguarded at all times. You are responsible for the security of your access codes and passwords and will be solely liable for any use or unauthorized use of the Site under such access codes or passwords. We may suspend or terminate your access at any time with or without notice. To understand how we use information collected from you, please read our Privacy Policy.

Site Not For Minors

The Site are available to registered and unregistered users who are 15 years old and older and who have not been suspended or removed by Sweet Box for any reason (each a “Member”). We reserve the right to revoke your ability to access the products and services offered on the Site for any reason at any time including as a result of a violation of these Terms or the Privacy Policy, without notice. If you are a minor, you must obtain the consent of your parent or legal guardian to use the Site and agree to these Terms. Use of the Site is void where prohibited by law.

Fraud Protection

As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

The Subscription Contract between You and Us

Sweet Box offers three subscription types: re-billable monthly subscriptions; prepaid 3-month subscriptions (“Three-Month Subscription”); prepaid semi-annual subscriptions (“Six-Month Subscription”) and prepaid annual subscriptions (“Twelve-Month Subscription”).

Three-Month Subscription

By purchasing a Three-Month Subscription, you expressly acknowledge and agree that (A) your subscription has an initial and recurring payment feature for three months of service, Sweet Box (or our third party payment processor) is authorized to automatically charge your payment method for each successive three-month period at the then-current subscription rate for your subscription as long as your subscription continues, and (B) your subscription is continuous and will be automatically extended at the end of the subscription term for successive three-month periods until you cancel it.

You may cancel your Three-Month Subscription at any time, by logging into your account or emailing us at sweetbox@aaent.me and following the instructions, if any, we provide you in response to your cancellation request. The cancellation of a box shipment should be made 5 (five) business days before your next billing date reflected in your Account Settings. If you cancel your subscription less than 5 (five) business day before your next billing date your cancellation will be taken into account after you have received your box and no refund will be provided. If you cancel, you may use your subscription until the end of your then-current subscription term. Sweet Box may submit periodic charges without further authorization from you, until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before Sweet Box reasonably could act.

If you cancel your Three-Month Subscription, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.

In the event you cancel your Three-Month Subscription, please note that we may still send you promotional communications about Sweet Box, unless you opt out of receiving those communications by following the unsubscribe instructions provided therein.

Six-Month Subscription

By purchasing a Six-Month Subscription, you expressly acknowledge and agree that (A) your subscription has an initial and recurring payment feature for six months of service, Sweet Box (or our third party payment processor) is authorized to automatically charge your payment method for each successive six-month period at the then-current subscription rate for your subscription as long as your subscription continues, and (B) your subscription is continuous and will be automatically extended at the end of the subscription term for successive six-month periods until you cancel it.

You may cancel your Six-Month Subscription at any time, by logging into your account or emailing us at sweetbox@aaent.me and following the instructions, if any, we provide you in response to your cancellation request. The cancellation of a box shipment should be made 5 (five) business days before your next billing date reflected in your Account Settings. If you cancel your subscription less than 5 (five) business day before your next billing date your cancellation will be taken into account after you have received your box and no refund will be provided. If you cancel, you may use your subscription until the end of your then-current subscription term. Sweet Box may submit periodic charges without further authorization from you, until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before Sweet Box reasonably could act.

If you cancel your Six-Month Subscription, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.

In the event you cancel your Six-Month Subscription, please note that we may still send you promotional communications about Sweet Box, unless you opt out of receiving those communications by following the unsubscribe instructions provided therein.

Twelve-Month Subscription

By purchasing a Twelve-Month Subscription, you expressly acknowledge and agree that (A) your subscription has an initial and recurring payment feature for twelve months of service, Sweet Box (or our third party payment processor) is authorized to automatically charge your payment method for each successive twelve-month period at the then-current subscription rate for your subscription as long as your subscription continues, and (B) your subscription is continuous and will be automatically extended at the end of the subscription term for successive twelve-month periods until you cancel it.

You may cancel your Twelve-Month Subscription at any time, by logging into your account or emailing us at sweetbox@aaent.me and following the instructions, if any, we provide you in response to your cancellation request. The cancellation of a box shipment should be made 5 (five) business days before your next billing date reflected in your Account Settings. If you cancel your subscription less than 1 business day before your next billing date your cancellation will be taken into account after you have received your box and no refund will be provided. If you cancel, you may use your subscription until the end of your then-current subscription term. Sweet Box may submit periodic charges without further authorization from you, until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before Sweet Box reasonably could act.

If you cancel your Twelve-Month Subscription, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.

In the event you cancel your Twelve-Month Subscription, please note that we may still send you promotional communications about Sweet Box, unless you opt out of receiving those communications by following the unsubscribe instructions provided therein.

Proprietary Rights

You acknowledge and agree that the content (other than content that may be submitted by Members), materials, text, images, videos, graphics, trademarks, logos, button icons, music, software and other elements available on the Site are the property of Sweet Box or our licensors and are protected by copyright, trademark and/or other proprietary rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on the Site. All other trademarks are the property of their respective owners. All of our Site’s content is Copyrighted by Retail is Detail LLC. All rights reserved. Except as expressly set forth in these Terms, no license is granted to you and no rights are conveyed by virtue of accessing or using the Site. All rights not granted under these Terms are reserved by Retail Is Detail LLC.

Contributed Content Guidelines

Sweet Box values your engagement. When contributing content, please consider the following guidelines:

  • By submitting or posting any materials or content on the Site, you grant Sweet Box a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such materials. You hereby represent, warrant and covenant that any materials you provide do not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant Sweet Box the license specified above. You further represent, warrant and covenant that any materials you provide will not contain libelous or otherwise unlawful, abusive or obscene material. Sweet Box will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution or compensation to you.
  • All contributed content is subject to the terms set forth below and in our standard Terms and Conditions, which include our policy regarding copyright infringement;

 

We reserve the right not to post your content if it contains any of the following types of content or violates other guidelines. By way of example, and not as a limitation, you agree that when contributing content, you will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
  • Use obscenities, discriminatory language, or other language not suitable for a public forum;
  • Post advertisements, “spam” content, or references to other products, offers, or websites;
  • Post email addresses, URLs, phone numbers, physical addresses or other forms of contact information;
  • Post unduly critical or spiteful comments of other content posted on the page or its authors;
  • Post files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have expressly received all necessary consents;
  • Post files or content that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer;
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, or impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity;

In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a content submission. Instead, contact us directly via sweetbox@aaent.me.

Governing Law

The laws of the United Arab Emirates shall govern these Terms. You hereby expressly consent to exclusive jurisdiction and venue in the courts located in United Arab Emirates for all matters arising in connection with these terms and conditions or your access or use of the site.